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E-commerce Process Automation
Client: ShopEase Pvt LtdIndustry: E-commerce
In this case study, we dive deep into how our team automated the order fulfillment process for a major e-commerce client.
Challenges
Manual order processing was time-consuming and error-prone.
Solution
Integrated AI bots for order verification, packaging, and shipping notifications.
Results
Order processing time reduced by 45%, and customer satisfaction improved by 30%.
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